Say Goodbye to Annoying Robocalls

Jun 28, 2021 | Blog

Say Goodbye to Annoying Robocalls

Jun 28, 2021 | Blog

We’ve updated CCSi VoIP to help put an end to robocalls.

In compliance with the FCC requirements, CCSi has implemented STIR/SHAKEN for all CCSi VoIP customers to deliver the best experience possible. The FCC mandate states that voice providers are to implement a protocol called STIR/SHAKEN by June 30th, 2021 as a means of mitigating the volume of robocalls. This will make it harder for caller ID spoofed robocalls to get through so that you can better trust that callers are who they say they are.

What are spoofed robocalls?

If you’ve ever received a call from someone claiming to be from the IRS, but isn’t, then you’ve probably received a robocall. Spoofing is when the callers hide their real identities by replacing the caller ID display with false information. 

What is the STIR/SHAKEN protocol?

STIR/SHAKEN stands for Secure Telephone Identity Revisited (STIR is the technical protocol) and Signature-based Handling of Asserted information using toKENs (SHAKEN – the new way calls can be tracked). These protocols assign a digital certificate to calls that allow the receiving phone systems to authenticate the originating source of the call and verify the number has not been spoofed.

Have any questions, or want to learn more about STIR/SHAKEN? 

Call or email us at or (630) 241-0600 for more information.

Set up a free consultation today!

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CCSi Communications provides voice, data, managed IT services, and cloud services to enterprise businesses across North America at an affordable price. Based in the Chicago area since 1981, CCSi is your trusted partner, taking the time to understand your business, and provide cost-effective solutions for your continued growth.