Custom Integration Services
We work with you to integrate solutions in creative ways that align to your business, improve your operations, and ensure that you receive enhanced capabilities. Our wealth of experience and resources allows us to provide consultative services that are tailored to your needs, at a fraction of the cost. By defining and understanding your requirements. CCSi VoIP and other solutions can be integrated with a large portfolio of products to offer your business a system that is uniquely yours.
CCSi Communications has expertise in designing and implementing projects for business covering network systems, telecom networks (VoIP, analog and digital) , surveillance and audio/visual conferencing, paging, CRM and more. Having implemented systems across the US and Canada along with staff experience in multimillion dollar projects, there’s no project too big or too small.
Standard project management methodologies are used; capturing/documenting requirements, mapping out the design, documenting the project schedule and implementation plan, while keeping your inoformed every step of the way. Projects are closely monitored with weekly progress reports and conference calls to make sure all stakeholders are aware of critical path items and mitigation strategies to achieve a successful implementation.
Custom integration solutions include:
Hybrid Phone Systems
Hybrid phone systems integrating CCSi VoIP with an on-premise phone system to provide migration to the cloud for regional offices.
Remote Door Access
Remotely access office doors from mobile phones, desk phones, and PCs.
Call center management with full reporting on how customer service representatives are managing calls.
Redundant broadband services with automatic switchovers.
Virtualized desktops with active directory for mobile workers.
Customized Conferencing Solutions
Customized audio/video conferencing solutions linked to other regional offices.
Web-based directory services using LDAP provide instant updates to your company directory.
Point-to-point broadband services for voice and data; saving clients thousands of dollars per year.
Emergency notifications to first responders by phone, paging, and SMS with announcements.
Wireless desk phone connectivity for non-wired offices.
CRM integration with CCSi VoIP.
365 Surryse Rd, Ste 220, Lake Zurich, IL 60047
Monday-Friday: 8am – 4:30pm
Integrate your services today!
The smart business choice for all your data and telecom needs.
CCSi Communications provides voice, data, managed IT services, and cloud services to enterprise businesses across North America at an affordable price. Based in the Chicago area since 1981, CCSi is your trusted partner, taking the time to understand your business, and provide cost-effective solutions for your continued growth.